20+ Site Wide
You must be aged 20 years or older to sign up to Premier Rewards Programme. SkyCity is a responsible host. If you wish to discuss your Gaming, please talk to a SkyCity staff member or call the Gaming Helpline on 0800 654 655. Children under the age of 14 years must not be left alone at SkyCity. You must be 20 years or older to enter our facilities including the Casino & Wild Thyme Bar & Kitchen. This also applies to the purchase of alcohol. SkyCity Queenstown is committed to keeping minors off site and will rigorously enforce the prevention of under-age gambling in its casinos. Catering for up to 600 guests, the SkyCity Hamilton conventions team can tailor any package to meet your requirements and budget, plus we have 300 car parks and a range of entertainment options on-site. SkyCity Hamilton – Hamilton's premier entertainment destination. For more details about the SkyCity app click here. MyPremier Sign In You must be 20 years or over to sign up to the SkyCity Premier Rewards Programme and to enter the Casino.
You must be 20 years or older to enter our facilities including the Casino & Wild Thyme Bar & Kitchen. This also applies to the purchase of alcohol.
SkyCity Queenstown is committed to keeping minors off site and will rigorously enforce the prevention of under-age gambling in its casinos. Our security and gaming staff are trained to be particularly vigilant for the presence of under-age persons, however any member of staff has the authority to approach suspected under-age gamblers and seek identification for proof of age.
Age limits FAQ
What ID is acceptable?
- A current NZ or overseas passport
- A current NZ or Australian photo driver licence
- A current Hospitality Association (HANZ) 18+ or Kiwi Access card
What are the penalties for showing false ID?
Skycity Casino Age Limit 2019
- Use of false ID is illegal - you may be prosecuted and fined up to NZ$500
- If you are a visitor to New Zealand and are prosecuted, it could affect your eligibility to have your permit renewed.
What are the penalties for being underage in a gaming area?
- If you are under 20 and are found at SkyCity Queenstown, we will take out a trespass order against you. You won't be able to return to SkyCity for two years - even if you turn 20 in the meantime
- You may also be prosecuted and fined up to NZ$500
- If you are a visitor to New Zealand and are prosecuted, it could affect your eligibility to have your permit renewed.
What is a HANZ 18+ or Kiwi Access card?
- They are widely accepted photo ID for people who don't have a current NZ or overseas passport, or a NZ driver's licence.
Application forms are available from the Hospitality Association or at any NZ Post Shop.
SkyCity Queenstown has two casino offerings, right here in central Queenstown!
SkyCity Queenstown Casino is open 11am-12am everyday* so you don't even need to wait for night to fall before you join in the fun!. You'll find the world's most popular casino games, a fantastic bar & kitchen and often you'll find awesome events going on inside!
Whatever your game, chances are we're playing it right now at SkyCity Queenstown Casino. We have your favourite table games, including Blackjack, Roulette, Midi Baccarat and Caribbean Stud Poker, as well as 86 gaming machines in an exciting range of games and denominations.
SkyCity Wharf Casino is currently closed.
If you've never played before, or want to brush up on your skills, just ask any member of our casino team or look out for our selection of ‘Learn-to-Play' brochures available on the main casino floor.
SkyCity prides itself on being a responsible host. As such, we would encourage you to play only at levels you can afford. Remember - you must be aged 20 years or older to enter SkyCity Queenstown.
*Excluding Christmas Day, Good Friday and between 12am - 1pm on Anzac Day.
SkyCity Queenstown
Level 2, Stratton House, 16-24 Beach Street, Queenstown 9300
What are the penalties for being underage in a gaming area?
- If you are under 20 and are found at SkyCity Queenstown, we will take out a trespass order against you. You won't be able to return to SkyCity for two years - even if you turn 20 in the meantime
- You may also be prosecuted and fined up to NZ$500
- If you are a visitor to New Zealand and are prosecuted, it could affect your eligibility to have your permit renewed.
What is a HANZ 18+ or Kiwi Access card?
- They are widely accepted photo ID for people who don't have a current NZ or overseas passport, or a NZ driver's licence.
Application forms are available from the Hospitality Association or at any NZ Post Shop.
SkyCity Queenstown has two casino offerings, right here in central Queenstown!
SkyCity Queenstown Casino is open 11am-12am everyday* so you don't even need to wait for night to fall before you join in the fun!. You'll find the world's most popular casino games, a fantastic bar & kitchen and often you'll find awesome events going on inside!
Whatever your game, chances are we're playing it right now at SkyCity Queenstown Casino. We have your favourite table games, including Blackjack, Roulette, Midi Baccarat and Caribbean Stud Poker, as well as 86 gaming machines in an exciting range of games and denominations.
SkyCity Wharf Casino is currently closed.
If you've never played before, or want to brush up on your skills, just ask any member of our casino team or look out for our selection of ‘Learn-to-Play' brochures available on the main casino floor.
SkyCity prides itself on being a responsible host. As such, we would encourage you to play only at levels you can afford. Remember - you must be aged 20 years or older to enter SkyCity Queenstown.
*Excluding Christmas Day, Good Friday and between 12am - 1pm on Anzac Day.
SkyCity Queenstown
Level 2, Stratton House, 16-24 Beach Street, Queenstown 9300
Call +64 3 441 0400 or email info@skycityqueenstown.co.nz
FAQs
Skycity Casino Online
What is age restriction?
You must be aged 20 years or older to enter the Gaming areas at SkyCity Queenstown.
What is the dress code?
At SkyCity, we are proud to provide you with a world-class environment to enjoy. We require a neat and tidy standard of dress at all times.
The following items are not appropriate:
- Torn or damaged clothing (except fashionable distressed items)
- Dirty clothes or footwear
- Safety or trade clothing (eg safety vests)
- Hats or caps (unless for religious or medical reasons)
- Sleeveless tops on men
- Gang patches or other insignia
SkyCity reserves the right to refuse entry where patrons are not appropriately dressed.
What form of identification is considered valid?
SkyCity accepts the below as form of identification:
- A current New Zealand or overseas passport
- A current New Zealand or overseas photo driver license
- A current Hospitality Association (HANZ) 18+ card
- Any other current ID with a photo, date of birth, and which is the product of a government institution
How can I sign up for Premier Rewards?
Signing up to Premier Rewards is free. Provided you are over the age of 20 and not excluded from entering SkyCity's premises you can sign up at the Premier Rewards Station at the Casino.
I have concerns about a friend or family member, how do I stop them visiting?
At SkyCity there are two ways to control your gambling: Self-identified exclusion and Third Party Exclusion. You can either call and speak to our Host Responsibility on 09 363 6000, or if you are at the Casino, please visit the Security desk or speak to one of our security team. More information can be found here.
You must be aged 20 years or older to sign up to Premier Rewards Programme. SkyCity is a responsible host. If you wish to discuss your Gaming, please talk to a SkyCity staff member or call the Gaming Helpline on 0800 654 655. Children under the age of 14 years must not be left alone at SkyCity. For more information please contact the SkyCity Shift Manager on 0800 SKYCITY.
You must be aged 20 years or older to sign up to Premier Rewards Programme. SkyCity is a responsible host. If you wish to discuss your Gaming, please talk to a SkyCity staff member or call the Gaming Helpline on 0800 654 655. For more information please contact the SkyCity Shift Manager on 0800 SKYCITY.
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